🔒 Privacy Policy – Fragrancewalaa
Last Updated: [01-Aug-2025]
Fragrancewalaa (“we”, “our”, “us”) values your trust and respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.fragrancewalaa.com, make purchases, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, email address, phone number, billing/shipping address.
- Payment Information: Card details, UPI, or other payment method details (processed securely through third-party payment gateways like Razorpay; we do not store sensitive card data).
- Account Information: Username, password, order history.
- Technical Information: IP address, browser type, device details, cookies, and browsing behavior on our site.
2. How We Use Your Information
- Process and deliver your orders.
- Communicate order confirmations, shipping updates, and promotional offers.
- Improve website functionality, user experience, and product recommendations.
- Detect, prevent, and address fraud, security, or technical issues.
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share information with:
- Service Providers: Courier partners, payment gateways (e.g., Razorpay, PayU, Paytm), IT support, and marketing services.
- Legal Authorities: When required by law, regulation, or legal process.
4. Cookies & Tracking
We use cookies and similar technologies to personalize your shopping experience, remember your preferences, and analyze site traffic.
You can disable cookies in your browser, but some features of the site may not function properly.
5. Data Security
We implement industry-standard security measures (SSL encryption, firewalls, secure servers) to protect your personal information.
However, no online system is 100% secure. We cannot guarantee absolute security of data transmitted via the internet.
6. Your Rights
As a user, you have the right to:
- Access and update your personal information.
- Request deletion of your account/data (subject to legal and business obligations).
- Opt-out of marketing communications at any time by clicking "Unsubscribe" in emails or contacting us.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
8. Children’s Privacy
Our website and services are intended for individuals above 18 years of age. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.
10. Contact Us
- 📧 Email: privacy@fragrancewalaa.com
- 📞 Phone: +91-9646439435
- 🏢 Address: [ 12, Model Town, Kharar, Mohali, Punjab, India]